Privacy Policy


Velocoin Privacy Policy

Velocoin Privacy Policy

Effective Date: March 2, 2025

At Velocoin we respect your privacy and are committed to protecting personal information you provide. This Privacy Policy explains how we collect, use, disclose, secure, and retain personal data when you access and use the Velocoin platform. By using Velocoin services you consent to the practices described in this Privacy Policy.

1. Information We Collect

Category Examples Regulatory Basis or Purpose
Personal Identification Information Name, email, phone, postal address, date of birth, government identifiers used for account registration and identity confirmation Account management, identity verification, legal compliance
KYC Information Government issued ID, proof of address, selfie or liveness check, beneficial owner information for legal entities Anti money laundering and beneficial ownership requirements under 31 CFR 1010.230 and related FinCEN guidance. :contentReference[oaicite:0]{index=0}
Payment and Transaction Data Bank account numbers, card data, transaction history, deposit and withdrawal records Transaction processing, fraud prevention, recordkeeping obligations referenced in SEC recordkeeping guidance. :contentReference[oaicite:1]{index=1}
Device and Usage Data IP address, device identifiers, browser type, pages visited, time stamps, interaction logs Security, fraud detection, platform analytics
Cookies and Tracking Session cookies, persistent cookies, analytics pixels, login preferences User experience, performance analytics, consented marketing

2. How We Use Your Information

We use collected information for these primary purposes:

  • Account creation, account administration and authentication.
  • Identity verification to comply with KYC and AML obligations.
  • Processing deposits, withdrawals, trades and payment reconciliations.
  • Customer support and resolution of disputes.
  • Security, fraud detection and incident response.
  • Product improvement, feature development and analytics.
  • Legal and regulatory compliance, including disclosure to government and regulatory authorities when required.

If Velocoin offers services that involve securities or security like instruments, additional disclosure and recordkeeping requirements under federal securities laws may apply. See SEC staff guidance on crypto asset activities for examples. :contentReference[oaicite:2]{index=2}

3. Sharing and Disclosure of Your Information

We disclose personal data only in limited circumstances:

  • Service providers engaged to perform services on our behalf, bound by contract confidentiality and data protection obligations.
  • Legal and regulatory requests including subpoenas, court orders, and government or regulatory investigations.
  • Business transfers such as a merger, sale, or acquisition; we will notify users where required by law.
  • Public platform activities where you choose to make information public, for example public user profile elements and public transaction records.

4. Data Security and Retention

Velocoin employs technical and organizational safeguards that include encryption in transit and at rest, access controls, monitoring, secure key management and optional account 2 factor authentication.

Recordkeeping and retention follow applicable rules. Where broker dealer or investment adviser obligations apply, records must be retained and preserved in accessible form according to SEC Rules 17a-3 and 17a-4. Velocoin will maintain records required by applicable law and will dispose of data only in accordance with legal retention rules and secure disposal practices. :contentReference[oaicite:3]{index=3}

Example retention table

Record Type Suggested Minimum Retention Legal Reference
Customer identification and KYC documentation Minimum 5 years after account closure or as required by local law FinCEN beneficial ownership rule 31 CFR 1010.230 and BSA recordkeeping guidance. :contentReference[oaicite:4]{index=4}
Transaction records (deposits, withdrawals, trades) Minimum 6 years and accessible for first 2 years, where applicable SEC recordkeeping rules 17a-3 and 17a-4 as applicable. :contentReference[oaicite:5]{index=5}
Security logs and audit trails Minimum 3 years Industry practice for incident response and regulatory inquiries

5. Your Rights and Choices

Subject to legal restrictions and our legitimate business needs, you may:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal retention obligations.
  • Opt out of marketing communications through account settings or the unsubscribe link in emails.
  • Request a copy of your data in a machine readable format for portability.

To exercise any of these rights contact us at the contact details below. We will respond in the timeframes required by applicable law and regulation.

6. International Data Transfers

Your personal data may be processed or stored outside your country of residence. Where transfers occur, we implement appropriate safeguards consistent with applicable law. By using Velocoin you consent to such transfers for the purposes identified in this policy.

7. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in law, regulation, technology or our business. Material changes will be communicated by email or by posting a prominent notice on the platform. The version posted on the website will include the effective date.

8. Legal and Regulatory References

Key references that inform our policies include the following items. These are examples and not an exhaustive list. Velocoin may be subject to additional requirements depending on the services offered and the jurisdictions in which we operate.

  • Regulation S P Privacy of Consumer Financial Information and related Safeguards Rule as administered by the SEC. :contentReference[oaicite:6]{index=6}
  • SEC recordkeeping rules 17a-3 and 17a-4 referencing electronic storage and preservation of records. :contentReference[oaicite:7]{index=7}
  • Investment adviser advertising rule 17 CFR 275.206(4)-1 and related marketing compliance guidance for performance and disclosure. :contentReference[oaicite:8]{index=8}
  • FinCEN beneficial ownership rule 31 CFR 1010.230 and Customer Due Diligence obligations. :contentReference[oaicite:9]{index=9}
  • SEC staff guidance and frequently asked questions regarding crypto asset activities and distributed ledger technology. :contentReference[oaicite:10]{index=10}

9. Example formulas and compliance checks

The following formulas are simple examples to illustrate internal checks that Velocoin may apply when performing risk and exposure assessments. These are descriptive examples only and do not constitute financial advice.

Exposure percentage
Exposure percentage = (User asset value in token X / Total user portfolio value) x 100
Example: If user holds 10,000 USD of Token X and portfolio total is 50,000 USD then exposure percentage = (10,000 / 50,000) x 100 = 20 percent
Normalized transaction anomaly score
Score = w1 * z(transaction amount) + w2 * z(transaction frequency) + w3 * z(destination risk)
Where z denotes the z score standardization and w1 w2 w3 are weights set by risk team. Transactions with Score above risk threshold T are flagged for review.

10. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, contact Velocoin:

Phone: +1 (365) 415 1396
Last updated: March 2, 2025
Velocoin is not a registered broker dealer or registered investment adviser unless otherwise disclosed. Offering of specific services may trigger additional obligations under federal securities laws and other statutes. This policy summarizes data practices and does not create a contract or affect legal rights except where required by law.

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